PRIVACY POLICY AND COOKIE POLICY

This privacy policy describes the personal data collected or generated (processed) when you use this websites (“Sites”) and mobile applications (“Apps”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

WHO is Responsible for the Processing of Your Personal Data?

The Hetere Group srls entity responsible for the processing of your personal data will depend on how you interact with this Sites and Appsand where you are located in the world. The relevant entity are referred to as “socialweal”, “our”, “we” or “us” in this privacy policy.

Please review our terms and conditions for the name of the Hetere Group entity responsible and the appropriate contact information.

WHAT Personal Data Do We Collect and WHEN?

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Sites or Apps.

This personal data includes your:

    • contact details including name, email, telephone number and shipping, billing address;
    • login and account information, including screen name, password and unique user ID;
    • personal details including gender, hometown, date of birth and purchase history;
    • payment or credit card information;
    • images, photos and videos;
    • personal preferences including your wish list as well as marketing and cookie preferences.

We collect additional personal data from you to enable particular features within our Sites and Apps.  For example, we request access to your phone’s location data to log your run route, your contacts to allow you to interact with your friends, your calendar to schedule a training plan or your social network credentials to post content from an App to a social network.  This personal data includes your:

    • movement data from your device’s accelerometer;
    • photos, contacts and calendar information;
    • sensor data, including heart rate and (GPS) location data; or
    • social network information, including credentials and any information from your public posts about you or your communications with us.

When interacting with our Sites and Apps, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies Tags” section of this privacy policy below.  This data includes:

    • Device IDs, call state, network access, storage information and battery information; and
    • Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags.

KIDS

We comply with local laws and do not allow children to register on our Sites or Apps when they are under the legal age limit of the country in which they reside. We will ask for parental consent for children participating in this site experiences and events.

TOOLS to Manage What Personal Data We Collect

When using our Apps and Sites, we also provide in-time notice or obtain consent for certain practices.  , For example, we will obtain consent to use your location or send push notifications.  We may obtain this consent through the Apps or Sites or using the standard permissions available on your device.

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data.  For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing.  We encourage you to familiarize yourself with and use the tools available on your devices.

WHY and HOW Do We Use Your Personal Data?

We use your personal data in the following ways:

To Provide the Features of the Sites, Apps, and Services You Request

When you use our Sites and Apps, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on socialweal  or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

In many cases, to use particular features within our Sites and Apps  you may need to provide socialweal with additional data or additional consent to use particular data in a certain way.  For example, to share content on social media, you may be required to provide your social media account credentials to sign in.

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes

When you consent, we will send you marketing communications and news concerning Socialweal’s products, services, events and other promotions.  You can opt-out at any time after you have given your consent.

If you are an existing customer of socialweal (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Socialweal products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other Socialweal products or services – such as your use of Socialweal’s Sites and Apps, your visits to or purchases made in Socialweal stores, your participation in Socialweal events and contests – to personalize communications on products and services that may be interesting for you.

To Operate, Improve and Maintain our Business, Products and Services

We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites and Apps.

To Protect Our or Others’ Rights, Property or Safety

We may also use your personal data about how you use our Sites and Apps to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

For General Research and Analysis Purposes

We use data about how our visitors use our Sites, Apps and services to understand customer behavior or preferences.  For example, we may use information about how visitors to Socialweal.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.

Use (Processing) of Workout Info

As discussed above, Socialweal collects data about your fitness activity or your physical characteristics , together, “Workout Info”, to provide our Apps and other services.  Because of the personal nature of this data, we strive to provide you with clear information about how Workout Info will be used.  As this data may be considered sensitive in certain jurisdictions, we take appropriate measures in protecting and using this data and, where required by applicable law or under Socialweal’s internal policies, will obtain your consent for use of your Workout Info.  

Other Purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

Legal Grounds

To process your personal data, we rely on certain legal grounds, depending on how you interact with our Sites and Apps.

    • When you purchase Socialweal products from our Sites and Apps, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
    • When you use our Apps, we rely on your consent for processing and for certain limited purposes to fulfill our contract with you (for example, for in-App purchases).
    • We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.

SHARING of Your Personal Data

Socialweal’s Sharing

Socialweal shares your personal data with:

      • Socialweal entities for the purposes and under the conditions outlined above.
      • Third party service providers processing personal data on Socialweal’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.  When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
      • Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Sites and Apps or violations of our Sites’ and the Apps’ Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).
      • to any other third party where you have provided your consent.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

Your Sharing

When you use certain social features on our Sites or Apps, you can create a public profile that may include information such as your screen name, profile picture and hometown.  You can also share content with your friends or the public, including information about your Socialweal activity.  We encourage you to use the tools we provide for managing Socialweal’s social sharing to control what information you make available through Socialweal’s social features.

PROTECTION and MANAGEMENT of Your Personal Data

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

International Transfers of your Personal Data

The personal data we collect (or process) in the context of our Sites and Apps will be stored in the USA and other countries in Europe (Italy – France). Some of the data recipients with whom Socialweal shares your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, including the USA, we will protect that personal data as described in this privacy policy and in compliance with applicable law.

We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework. Where personal data is transferred within Socialweal, we use an intragroup data transfer agreement.

Retention of your Personal Data

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Socialweal account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes). 

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

If you like would to request a copy of your personal data or exercise any of your other rights, please contact us using the contact form

Opting Out of Direct Marketing

If you have a Socialweal account, you can opt-out of receiving Socialweal’s marketing communications by modifying your preferences in the “view or change my profile” section of our Sites. You can also opt-out by modifying your mail or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using the contact details in the “Question and Feedback” section below.

COOKIES and Pixel Tags

Socialweal collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.

Third parties may also collect information via Sites through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

We use cookies and pixel tags to track our customers’ usage of the Sites and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. There are generally three categories of cookies used on our Sites:

    • Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
    • Performance: These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
    • Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media.  Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

You can always change your preference by visiting the “Cookie Settings” at the bottom of each page of our Sites.

For a comprehensive and up-to-date summary of every third-party accessing your web browser (through Socialweal Sites or otherwise), we recommend installing a web browser plugin built for this purpose.  You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Sites and Apps more efficient and some of our services will not function properly.

USING Socialweal Sites and Apps with Third-Party Products and Services

Our Sites and Apps allow you to interact with a wide variety of other digital products and services.  For example, our Sites and Apps can integrate with third-party devices for activity tracking, social networks, music streaming services and other digital services.

If you choose to connect your Socialweal account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies.  For example, if you choose to share your Socialweal activity on third-party social media platforms, the policies of those platforms govern the data that resides there.

Our Sites and Apps may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.

CHANGES to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.  This privacy policy was last modified in May 2018.

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact Consumer Services or our Data Protection Officer at our Privacy Office at:

Hetere Group srls VAT07581120727 Socialweal., togliatti, 58, 70043IT Monopoli, ITALY.

You may also send us an email

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.

Socialweal treats all personal data of users of services, in full compliance with the provisions of the Italian national legislation on the subject of privacy and, in particular, of Legislative Decree no. 196/2003 and as a result, personal information and sensitive data of users are subject to the Privacy Policy of Socialweal which is also part of the Terms & Conditions.

The minimum age for using Socialweal is 18.

Socialweal is the sole owner of the services and the Site, including: software, erardware, domains, and content available on the Site, as well as the operating methods of the services. Without the express grant of the license, they are strictly prohibited the “download”, sale, export, duplication, editing, copying, distribution or transmission of the contents of the site unauthorized conduct will cause the immediate termination of contractual relations. The brand Socialweal, domain, logos, graphics, icons, and other service names and their associated Socialweal are trademark protected by the laws on intellectual property. Socialweal not grant you any other use of its brands except the vision on the Site and/or publications. All trademarks of other companies present in association with services Socialweal are the property of their respective companies.

By registering on the Site and adhering services Socialweal, Users allow Socialweal to send communications and notifications services through email. Users agree that notifications, agreements, applications and other communications received through their emails are in accordance with the relevant laws of communication. By registering on the Site and within a Socialweal services, users agree not to send email or transmit any material that contains software viruses, programs, codes and malicious files designed to interrupt, destroy or limit the functionality of all or parts: software, hardware and tools associated with mobile telecommunications services Socialweal. Furthermore, users agree not to interfere with the servers and network related services Socialweal somehow overcoming the limits of the band generally assigned or trying to gain access to protected databases. Such behavior, in addition to the interruption of immediate services, can bring in the most severe cases even to a legal procedure. Finally, users are not allowed to:

1. Use the identity of third parties for the registration and / or access to the Site;

2. Behave vulgar and disrespectful;

3. Use the services of Socialweal illegal purposes;

4. Resell or export content associated with the services of Socialweal.

Socialweal does not promote, encourage or allow the use of the services of Socialweal during special situations, such as driving a car or a motorcycle.

Socialweal both of mobile email that may contain links to websites or programs of third parties that are not controlled by Socialweal. Socialweal excludes any responsibility with regard to content, the offers of products and services, or the privacy policies of third parties, including any disputes between them and the Members.

INFORMATION ABOUT COOKIES

Cookies consist of portions of code installed in the browser that assist the owner in providing the service according to the purposes described. Some of the purposes of installation of Cookies may also require the consent. Cookies technical and statistical aggregate activity strictly necessary for the functioning This application uses cookies to save the session the User and to perform other activities strictly necessary for the functioning of the same, for example in relation to the distribution of traffic. Rescue activities of preferences, and statistical optimization This application uses cookies to save your browsing preferences and optimize the browsing experience User. Among these cookies includes, for example, the ones to set the language and the currency or for the management of statistics by the owner of the site. Other types of cookies or third-party tools that might make use of some of the services listed below collect aggregate statistical and may not require the consent or may be managed directly by the owner – depending on how described – without the help of third. If among the instruments mentioned below were present services operated by third parties, they may – in addition to what is specified and also the knowledge of the owner – making activity tracking User. For detailed information, please consult the privacy policy of the services listed. Franchising These services allow this application to display ads for products or services offered by third parties. The ads can be displayed both in the form of advertising links that form of banners in various graphical forms. The click on the icon or on the banner published on this application are tracked by third-party service listed below and are shared with this Application. To learn about what data is collected please refer to the privacy policies of each service. The following is a service provided by the franchise or Socialweal group. Personal data collected: Surname, Cookies, usage data, email and name. Processing location: Italy – Privacy Policy Heat mapping services Heat Mapping are used to identify which areas of a page are the subject of the passage of the cursor or mouse click to detect which ones attract the most interest. These services allow you to monitor and analyze traffic data and are used to keep track of User behavior. Interaction with the live chat platforms These services allow you to interact with the live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this application or this application contact you while you are browsing its pages. If an installed service interaction platforms live chat, it is possible that, even if the users do not use the service, the same collect data of use for pages in which it is installed. In addition, the live chat conversations may be recorded. Interaction with the platforms of support and feedback These services allow you to make interactions with the platforms of support and feedback, managed by third parties, directly from the pages of this Application. In the case in which is installed a service interaction with the platforms of support and feedback, it is possible that, even in the case the Users do not use the service, it collects usage data relating to the pages in which it is installed. Interaction with external social networks and platforms These services allow you to make interactions with social networks or other external platforms directly from the pages of the Application. Interactions and the information gained from this application are in any case subject to the User’s privacy settings related to any social network. If an installed service interaction with social networks, it is possible that, even if the users do not use the service, the same collect traffic data about the pages in which it is installed. Infrastructure Monitoring These services allow this application to monitor the use and behavior of components of the same, so they can improve performance and functionality, maintenance or troubleshooting. The Personal Data processed depend on the characteristics and mode of implementation of these services, which by their nature filter the activity of this application. Optimization and traffic distribution These services allow this application to distribute their content via servers located throughout the area, and to optimize the benefits of the same. The Personal Data processed depend on the characteristics and mode of implementation of these services, which by their nature filter communications between this application and the browser user. Given the distributed nature of this system, it is difficult to determine the places where the contents are transferred, which may contain Personal Information User. Remarketing and Behavioral Targeting These services allow this application and its partners to communicate, optimize and serve ads based on the use history of this application by the user. This activity is done by tracking data of use and the use of cookies, information that is transferred to the partners to which the asset remarketing and behavioral targeting is connected. Statistical services contained in this section are used to the Owner to monitor and analyze traffic data and are used to keep track of User behavior. Displaying content from external platforms These services allow you to view content hosted on external platforms directly from the pages of this application and interact with them. In the case in which is installed a service of this type, it is possible that, even in the case the Users do not use the service, it collects traffic data relating to the pages in which it is installed. How can I check the installation of Cookies? In addition to what is indicated in this document, the user can manage your preferences for cookies directly from within their browser and prevent – for example – that third parties can install. Through your browser preferences you can also delete the cookies installed in the past, including the Cookie that is eventually saved the consent to the installation of Cookies by this website. It is important to note that disabling all Cookies, the operation of this site may be broken. You can find information about how to manage cookies in your browser to the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer. In the case of services provided by third parties, the User can also exercise their right to oppose the tracking inquiring through the privacy policy of the third party, via the link to opt out if explicitly provided or contact the same. Notwithstanding the above, the Holder informs that the User may use Your Online Choices. Through this service you can manage preferences tracking of most of advertising. The owner, therefore, recommends that users use this resource in addition to the information provided in this document. Owner of the Data Hetere Group S.r.l.s.. Since the installation of cookies and other tracking systems operated by third parties through the services used within this application may not be technically controlled by the Owner, any reference specific Cookie and tracking systems installed by third parties should be considered indicative. For complete information, see the privacy policy of any third party service listed in this document. Given the objective complexity of the identification of technologies based on Cookies and their integration very closely with the operation of the web, users are invited to contact the owner should he wish to receive any further information on the use of cookies yourself and any use of the same – for example, by a third party – made through this website. Definitions and legal references Personal Information (or data) constitutes personal data any information relating to an individual, identified or identifiable, even indirectly, by reference to any other information including a personal identification number. Using data is the information collected automatically by this application (or by third-party applications that use this application), including: IP addresses or domain names of the computers used by the users who connect with this application, the URI (Uniform Resource Identifier), the time of request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of response from the server (successful, error , etc.) the country of origin, the features of the browser and the operating system utilized by the visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the ‘ application, with particular reference to the sequence of pages, the parameters related to the operating system and computer environment. User The individual who uses this application, which must coincide with the involved or be approved by that State and whose Personal Data are being processed. The interested person or entity to whom the Personal Data. Data Processor (or Manager) The natural person, legal person, public administration or any other organization, association or organization designated by the Owner to the processing of Personal Data, as prepared by this privacy policy. Data Controller (or holder) The natural person, legal person, public administration or any other organization, association or organization that is competent, also jointly with another data, decisions regarding the aims and methods of the processing of personal data and tools used, including the security profile, in relation to the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this application. This Application Tool hardware or software by which they are collected Personal Data of Users. Cookies Small portion of data stored within the device user. Email Provides access to the email Primary User Legal information Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC and with the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, with regard to Cookies. This privacy policy applies only this application.

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